FAQs
Frequently Asked Questions (FAQs)
Q1: How long does it take to process and ship my order?
We process orders within 1-2 business days. Delivery typically takes 3-7 business days across India, depending on your location.
Q2: Do you offer free shipping?
Yes! We offer free shipping on all orders. With a major focus on customer satisfaction, Bold Trendz offers free shipping across India.
Q3: How can I track my order?
After your order is shipped, you will receive a tracking ID via email or SMS. Use this ID on our "Track Order" page for real-time updates.
Q4: What is your return and refund policy?
You can return eligible items within 5 days of delivery in their original condition for a refund or exchange. Please refer to our Return & Refund Policy page for full details.
Q5: What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and cash on delivery (COD) where available.
Q6: Can I change or cancel my order after placing it?
Orders can be changed or canceled within 12 hours of placement.
Q7: Do you ship internationally?
Currently, Bold Trendz ships only within India.
Q8: How can I contact customer support?
You can reach us via email at boldtrendzindia@gmail.com or use the contact form on our Contact Us page. We respond within 24 hours during business days.
This FAQ section covers all the major questions or queries regarding the process of order placement till delivery. If you have more doubts or any other questions, please reach out to us by filling out the Contact Us form.